Privacy Policy
How RallyComm handles your data.
Last updated: August 25, 2026 · Effective: August 25, 2026
RallyComm is a J3 Automated Systems Design. This policy covers people who create a RallyComm account, subscribe, install the Android app, or operate optional hardware. Questions or deletion requests: privacy@rallycomm.com.
1. Information we collect
Account data: name, email, and password (hashed by our auth provider). Billing data: Stripe customer and subscription identifiers, plan, and licensed seat quantity — we do not store full card numbers. App data: a stable device identifier used to license a car phone, optional device label, Zello Work network and username, and (when you save them) Zello credentials used only to connect radio. Pro Plus tracking may include GPS breadcrumbs, public-page design, camera stream URLs you paste, and a GPX course you upload.
2. How we use it
We use this information to create your account, take payment, gate the Android app, bind a license to a phone, connect Zello Work, operate public tracking pages you enable, and provide support. We do not sell personal information.
3. Processors
- Neon hosts authentication and application data.
- Stripe processes payments.
- Vercel hosts this website and the account API.
- Cloudflare hosts public spectator pages.
- Voice traffic on Zello Work is processed by Zello under your Zello network agreement, not as RallyComm radio media.
4. Retention
We keep account, entitlement, and license records while the account is active and as needed for billing, abuse prevention, and legal obligations. You can sign out of the app, release a phone license from Settings, and email support to close an account.
5. Location
Location ping and breadcrumb tracking are plan features you opt into by subscribing and using those tools in the car. Public pages show what you configure. Do not publish a page if you do not want spectators to see that trail.
6. Children
RallyComm is not directed at children under 13.
7. Hardware SMS (legacy and optional)
Some RallyComm hardware still sends operational SMS through Twilio. That program is separate from the Android app. Recipients can reply STOP to opt out or HELP for support. We do not sell, rent, or trade recipient phone numbers. No mobile information or messaging opt-in consent data is shared with third parties or affiliates for marketing or promotional purposes. See SMS consent and the SMS program disclosures.
8. Contact
- Business: J3 Automated Systems
- Privacy: privacy@rallycomm.com
- Support: support@rallycomm.com